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Mountaineer Memories Oral History Project FAQs

FAQs

  3. Does the West Virginia University Alumni Association benefit from this at all?

    Yes, in a few different ways:

    1. Updated Information – allows us to effectively communicate with and engage alumni.

    2. Legacy – preserves the history of our school.

    3. Pride – wearing apparel shows support and love for West Virginia University.

  4. How do I know my information will only be used for Oral History Project purposes?

    PCI is committed to protecting your information. The names, addresses and information provided to PCI for the publication of the Mountaineer Memories Oral History Project will be held confidentially by PCI, except to the extent that they are utilized in, or in the preparation of, the Mountaineer Memories Oral History Project and except as required by court order or law. Upon completion of the project, PCI will redact PII (Personal Identifiable information) from any and all electronic files that we have supplied or were produced by PCI in connection with the production of the Mountaineer Memories Oral History Project.

  5. Can I choose what information prints in the publication?

    When you call to update your information, you can tell the representative if you prefer any of your information be excluded. You can also communicate your preferences to PCI’s customer service helpdesk at 1-800-982-1590 / customerservice@publishingconcepts.com or to the WVU Alumni Association at alumni@mail.wvu.edu.

  7. I’d like to add / remove information from my story.

    You will receive an email prior to publication with a link to review your transcribed story and make any edits.

  9. Can anyone purchase a book?

    The Mountaineer Memories Oral History publication is available for sale only to West Virginia University alumni.

  10. I ordered a book/package over the phone and would like to cancel my order. How do I do this?

    Contact PCI’s customer service helpdesk at 1-800-982-1590 / customerservice@publishingconcepts.com and they will take care of this for you.